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Twitter Roundup – One Month In

March 30th, 2009

Magpie Heaven

If Twitter is anything, it is lots of information in a fast moving environment.  Picture a revolving door in a busy shopping mall; as varied as the folks who pass through it and constantly changing.  Other adjectives: interesting, colourful, amusing, random & enlightening.  It’s a lot of fun to see what’s coming through the ‘tweetvine’ & to follow the various links.  It makes me feel a little bit like a magpie with piles of neat shiny objects to go after.  The challenge for me is that I don’t have ‘extra’ time.  My time is tightly allocated and very much in demand.  So how do I get the best use out of Twitter?  There needs to be a balance between the magpie attraction and the usefulness/direct relevance of the information I find.  Like any social networking site, I need to keep track of my time by quickly valuing the links and contacts I encounter.

Building relationships

Twitter has been a fascinating way to make initial contact with a large number of people that have similar business values/interests.  I can see their tweets (and they see mine) and we can both decide whether;

 a) the other person is someone I want to know, and

b) whether they have value to offer.

Then we can get in touch.  So far, people I’ve ‘met’ on twitter, I’ve followed up with by email, Linked In, their websites, etc.  The trick here is to ensure that I am the opposite of the magpie.  I need to make sure I am collecting only that shiny bits that are valuable at the end of the day and not just picking up connections and contacts that may be fun but distracting.

Automatic Refollow

With Twitter, you can set up your account to automatically refollow any other peep who choses to follow you.  Alternatively, you may prefer to opt out of this as some people treat twitter like a popularity contest; gathering up as many followers as they can, rather than as a B2B social networking environment.  There are two avenues of thought on this and it depends on your purpose for being on Twitter.  If you choose the automatic refollow, you need to later review the followers to make sure they have your interests at heart (similar purpose), otherwise your ‘tweetstream’ will be overloaded with useless & time wasting micro-blog posts.  Which do you choose?

So Far

Time spent to date:  roughly 21 hours (time is decreasing now that I ‘get it’)

Questions I have:

 1) Do people really try to keep up with all the flow of information? 

2) What are the best third party tools to use with Twitter to save time?

3) What’s with the ego thing of checking how many followers I have?

ROI:  Introductions & connections have proven to be advantagous.  I have useful information to send prospects, have been introduced to HARO, and have located a network of international experts in a variety of fields.  So far so good.  Time will tell if the usefulness of this ‘tweetvine’ takes root or fades out like a spring annual in my garden.

Communication, Twitter Experiment

Twitter Roundup – Day 14

March 10th, 2009

Twitter Roundup

After a week and a half checking out Twitter, I have to admit I am at least slightly hooked.  I am spending far too much time on Twitter.  I’ve found a lot of fascinating websites and articles (some of which I will share here), relating to business, franchising, trends, communication and search engine optimization/online marketing. 

I’ve found people to follow who have great information in my areas of interest (franchises & franchisors, business growth, search engine optimization and online content development). 
Interestingly, some of the blogs/people, I couldn’t find through Google searches.  For example, I had a hard time finding franchise blogs that I thought were really valuable via Google.

The one basic question that still remains unresolved for me is whether Twitter is where potential customers spend time, or more of a place to come in contact with potential strategic partners and others who are passionate about online marketing?  I have asked a couple of people I know who have been using Twitter for a while for their thoughts on this, and so far most people say they have actually found strategic partners and interesting information.  I would love to hear from someone who has actually sold product/services from twittering.  In fact, consider this an invitation to get in touch if you would like to do a brief interview about how you found actual customers through Twitter!  Just post a comment saying that you would be willing to do that, with your Twitter name and I will get in touch via Twitter to learn more.

Useful articles/websites from Twitter posts

Top 4 Success Saboteurs for Entrepreneurs: http://www.theperfectbizfinder.com/blog/beat-the-top-4-saboteurs/

Winners of the 2009 Franchisee Satisfaction Awards: http://jan.freedomblogging.com/2009/03/09/happiest-franchisees-6-are-oc-companies/10293/

Challenges for Women in Business: http://www.telegraph.co.uk/sponsored/business/businesstruth/4934018/Women-in-Business-The-bias-against-women-entrepreneurs.html

5 Great Companies to Form in 2009: http://www.thecompanymerchant.co.uk/blog/index.php/2009/01/five-great-companies-to-form-in-2009/

Tell People What You Want Them to Do For You: http://www.doshdosh.com/tell-people-what-you-want-them-to-do-for-you/

50 Social Entrepreneur Blogs to Watch: http://evancarmichael.com/Tools/Top-50-Social-Entrepreneur-Blogs-To-Watch-In-2009.htm

and just for fun… http://www.brepettis.com/blog/2009/3/3/the-cult-of-done-manifesto.html

So Far

Time spent so far:  probably 6 hours (much of that following fascinating links posted by various tweeters)

Questions so far:  How in the world are people finding my profile to follow?  Why would someone be following >1,000 other people?  What does that mean to follow at that point?  Surely no one has time to read all the tweets from many thousands of people?  Are any of my potential customers using Twitter?

ROI: Nothing direct yet, but coming in contact with some fascinating people – more potential strategic partners than customers, it looks like to me.  Some good franchise blogs that I wasn’t able to find via Google searches with very valuable information.

Communication, Search Engine Optimization, Twitter Experiment

Twitter Experiment – Why and Day 2

February 26th, 2009

To Twitter or not to Twitter?

I have been hearing all the arguments for Twitter for a while.  Even though I run a software / website development company, I tend to be slow to adopt new technologies.  I don’t want the latest version or the latest fad and I’m too busy to try the latest great toy out unless I see value from the getgo.  If it’s not going to grow our business or our customers’ businesses, then I probably don’t want to know.  Fortunately our Creative Director, Jeff, just loves all the new stuff and raves to me about all the possibilities for this and that as it comes out!

We had a great conversation yesterday about Twitter – pros (mostly Jeff) and cons (mostly me).  Jeff says it’s important to be part of the online conversation and a great way to come in contact with people you would never have come across otherwise.  I was trying to figure out how to find anything useful (there’s so much information out there – I find information filtering more of a need than how to get more information) and whether it would take a lot of time or whether it would actually bring value.

The Experiment

Being experiential and empirical, I decided to try it out and see what happens.  Is all the Twitter buzz true, or are the people I know who say that it’s just a big time consumer right?  Will it actually add value to our company to have a Twitter account?

I already had a twitter account created, but had never done anything with it.  So yesterday I went in, found a couple of people I know & a couple of people I don’t know but who are in our industry (franchise and franchise services) and set it up to follow them.

For those like me who have trouble finding anything useful in the default twitter search, Jeff sent me a link to a good search tool; search.twitter.com, which allowed me to find some conversations that I found interesting.  I also uploaded a picture, set up my basic profile, and changed the background image.

Day Two

This morning I was surprised to find that I had acquired some followers – some of them the people I had chosen, but also a couple of others.  Note that at that point, all I had was a profile – no tweets, nothing.  I did do a couple of tweets today, and found some very interesting links to a variety of websites and articles that are useful and/or interesting. 

Time spent so far:  probably 2 hours (some of that figuring out how it all works, some of that browsing the tweets & profiles).

Questions so far:  with so many tweets coming out, do most people just browse the most recent ones from the people they follow, or do they really go through them all from when they last checked in (even skimming)?

ROI: aside from the interest factor, nothing so far, but I have learned about some interesting people out there & seen some good websites….

Communication, Technology, Twitter Experiment