Accountability – the best definition
August 18th, 2009
We’re doing lot of work right now with systems that automate accountability systems for franchises. I always like to find interesting quotes on topics that we’re working on, and yesterday I came across the best description of accountability - it’s from Michael Armstrong, former CEO of AT&T.
“The ancient Romans had a tradition: whenever one of their engineers constructed an arch, as the capstone was hoisted into place, the engineer assumed accountability for his work in the most profound way possible: he stood under the arch.”
I love it. Accountability is such a popular phrase, but how often does one’s life actually depend on being accountable? And what better definition is there?